Your Common Questions

All You Need to Know

How Long Does Take For a Key to be Cut ?

On average a key takes around 30second to 1 minute to cut with 100% accuracy we also use the highest quality metals to ensure our customers never snap a key!

what if i can't make it back same day ?

Its no problem if you cannot make it back, we give all customers a ticket with their own unique ticket number which you bring back in when return to collect your shoes

Do We Have an Engraving Service ?

Can We Repair Dr Martens ?

How long does your repair service take ?

After many years of practice, we have managed to get 90% of all shoe repairs completed within an hour if not sooner we only use the best brands of leather and rubber for your shoes

Which payment methods do you accept ?

We accept all major card payments we also take Cash

YES we can replace your worm out Dms with original air sole replacements

we are even recommended by Dr Marten them self

Can We Fix Christian Louboutin's ?

Yes, we can replace sole with a mirror rubber sole for extra protection from damage to your original sole we also repair heels and any other damages

Absolutely we have one of the engraving machines on the market that allows us not to only engrave writing but to also engrave images

we don't live local can we send repairs in ?

We get asked this a lot

Yes, we will accept repairs that are sent in as you call to arrange first

The Covered Market (St Nicholas Market), Bristol BS1 1JQ